IMPORTANT MESSAGE – Thanks to wonderful customers like you, we are overloaded with orders daily! To meet the overwhelming demand for our products, our customer support team also has to help with production and shipping in between answering messages. We will reply to your message asap or in 24 – 48 hours, depending on our work load. Please don’t get upset and assume we are ignoring you.
If for any reason, we cannot deliver your order before event date then we will refund order. Please discuss with us about refund (if there’s a delivery issue) before jumping to conclusions.
Location – USA based company with fulfillment centers across USA.
Contact Form – Best way to contact us. Use the contact form on this page, include your order number in message.
Phone – Sorry, we stopped offering phone support since 2017. Our resources are used up fully to deliver FREE assembly and other FREE services we offer for your order at the cheapest price online. Due to this, we cannot afford to dedicate resources to offer multiple lines of support.
Chat – Click chat icon at bottom right corner of every page. If we are not online, leave a message. We will contact you asap.
Please check our FAQ section to find answers to commonly asked questions. You might find your answer there, before contacting us.